Grand Rapids Community College provides information to students on their rights under FERPA on their website at www.grcc.edu/privacy and in the GRCC Catalog. In addition, GRCC mails a postcard to all enrolled students in the Fall and Winter academic semester which includes the web address where students may navigate to review their rights. A student may request a paper copy of their rights under FERPA from Student Records.
CEQU 107 - Problem Solving
1079969
Delivery Options
In Person
Loading...
Course Description
This course is designed to utilize an 8-step problem solving process with emphasis on selecting the proper and applicable tools for each step. Many organizations are having the same problems today that they have had for many years. People begin to believe that the problems are inherent in their industry or that there is nothing that can be done to eliminate them. In this course, tools are presented that can be used with each step to ensure success in root cause identification, elimination of root cause and effective corrective action.
Key concepts in Problem Solving:
Problem Solving methods:
- 8D
- A3
- CQI-20
Problem Solving tools:
- Root Cause Analysis
- FMEA
- Brainstorming
- Is / Is-Not
- 5 Why
- Fishbone diagram
Loading...
Enroll Now - Select a section to enroll in
Required fields are indicated by .