Grand Rapids Community College provides information to students on their rights under FERPA on their website at www.grcc.edu/privacy and in the GRCC Catalog. In addition, GRCC mails a postcard to all enrolled students in the Fall and Winter academic semester which includes the web address where students may navigate to review their rights. A student may request a paper copy of their rights under FERPA from Student Records.
CEQU 112 - Six Sigma Yellow Belt
Course Description
Objective:
- Provide participants with a foundational understanding of Six Sigma methodologies and tools.
- Equip participants with the skills to actively contribute to Six Sigma projects within their teams.
- Prepare participants to support process improvement initiatives within their respective roles.
Course Outline:
- Overview of Six Sigma
- Introduction to Six Sigma: history, principles and benefits
- Explanation of the DMAIC (Define, Measure, Analyze, Improve, Control) methodology
- Importance of Six Sigma in driving process improvement and achieving business excellence
- Roles and Responsibilities
- Overview of key roles in Six Sigma projects: Champions, Black Belts, Green Belts, Yellow Belts
- Responsibilities of Yellow Belts in supporting Six Sigma initiatives
- Importance of effective teamwork and collaboration in Six Sigma projects
- DMAIC Methodology
- Introduction to DMAIC (Define, Measure, Analyze, Improve, Control)
- Overview of each phase and its objectives
- Importance of structured problem-solving approach in process improvement
- Define Phase
- Understanding project goals and objectives
- Identifying stakeholders and establishing project scope
- Developing a project charter and defining critical success factors
- Measure Phase
- Introduction to process mapping and value stream mapping
- Selecting appropriate process metrics and measurement methods
- Collecting and analyzing data to establish baseline performance
- Analyze Phase
- Identifying root causes of process issues using tools such as:
- Cause-and-effect diagram (Fishbone/Ishikawa)
- Pareto analysis
- Histograms and scatter plots
- Conducting root cause analysis and hypothesis testing
- Identifying root causes of process issues using tools such as:
- Improve Phase
- Generating and evaluating potential solutions for process improvement
- Implementing and validating improvement initiatives
- Managing change and mitigating risks during the implementation phase
- Control Phase
- Establishing control measures and developing a control plan
- Monitoring process performance using statistical process control (SPC) techniques
- Implementing sustainable controls to maintain process improvements over time
Assessment:
- Knowledge check and practical exercises throughout the training to assess understanding of key concepts and tools
